General conditions - LabMaterials by Blanc-Labo SA

How to place an order

By phone: +41 (0) 21 804 18 50
By fax: +41 (0) 21 804 18 59
By e-mail: info@labmaterials.net or info@blanc-labo.com
By post: Blanc-Labo SA - Chemin des Mouettes 1 – CH-1027 Lonay

Payment therm

For companies: On invoice 30 days

For private customers: A prepayment is required

Our banking contact is indicated on the confirmation of order. Feel free to contact our service-customers for further informations:  info@labmaterials.net

Transport conditions

Conditions de livraisons

Shipping charges for any order higher than 250 CHF (exc. VAT) are free. For any order lower than this amount, we will invoice a fixed sum of 16 CHF (exc. VAT).
No additional charges for small orders. Shipments are made by the Swiss Post. The delivery time is approximately 10-15 working days. Delivery charges for hazardous chemicals are not subject to the same regulations due to import taxes and transportation restrictions.

For any order of this products, please contact our Customer Service.

Products containing volatile organic compounds (VOC) are taxed at 3 CHF / kg, according to the Swiss legislation in force.In addition, because of their dangerous nature, dangerous chemicals are not taken back, exchanged or sold to private individuals.  

Leadtime for delivery

The delivery leadtime for non-hazardous goods is between 10 and 15 working days.
If a longer time is required, the information are sent to you by e-mail or writen on the delivery note.
To benefit from an express delivery service (at an additional cost), please contact our Customer Service.

Warranty and technical and technical service

All equipment included in this catalogue mentions the warranty period. This period is minimum of 1 year and for some items going up to 5 years. Our Technical Service is available at any moment to solve any problem related to equipment sold under warranty or not.

Information about the prices

Prices mentioned in this catalogue, are VAT excluded and valid until next 31 January 2019. All our products are sold by complete sales unit. The price per unit is only mentioned for your information. We are making our best to keep these prices valid during all the year, but we reserve the right to change any price without notice in case of significant variations in costs or any mistake found on this homepage.

Satisfied or your money back

You have 15 days from receipt of your order to return any product (excluding dangerous goods), in its original packaging and in perfect condition, without need for justification.  Beforehand just to make contact with our customer service.

Low prices every day

These prices are permanently lower than those of any supplier.  They do not do special offers or promotions, but rather since the very beginning their prices are extremely adjusted for all customers, since the very first unit and during all the year.

Responsability

We have made our best to define accurately through photographs, drawings, measurements and descriptions all the products appearing in this catalogue. Nevertheless all the data both graphics and descriptions must be considerate as estimated, and they do not constitute a written contract between LabMaterials and buyers. In case of discrepancy between the information in the catalog and the actual product, LabMaterials responsibility is limited to accept the return of the products. Products mentioned in this homepage are sold only for laboratory use and their use is reserved for professional use only by trained and qualified technicians.

LabMaterials cannot be held responsible for the misuse of them or the use by untrained personnel. The persons involved in the handling, transportation or use of the products mentioned in the catalogue must know the risks involved in these products. They must as well wear the recommended individual or collective protection devices, read and follow the caution and protection recommendation written on the label and the material safety data sheet of chemical products, or the instruction manuals of the equipments.


Means of payment

Security

Your advantages

  • Free shipping from 250 CHF HT
  • 1 to 5 years warranty
  • Satisfied or money back